RMAB Checklist

 Excerpt from the Approval Standards (Section 3.6) of the National Mediator Accreditation System

An RMAB must have the following characteristics:

1. more than ten mediator members accredited under the National Mediator Accreditation System; and
2. provision of a range of member services such as, an ability to provide access to or refer mediators to ongoing professional development workshops, seminars and other programs and debriefing, or mentoring programs; and
3. a complaints system that either meets Benchmarks for Industry-based Customer Dispute Resolution or be able to refer a complaint to a Scheme that has been established by Statute; and,
4. sound governance structures, financial viability and appropriate administrative resources; and,
5. sound record-keeping in respect of the approval of practitioners and the approval of any in-house, outsourced or relevant educational courses; and,
6. the capacity and expertise to assess training and education that may be offered by a range of training providers in respect of the training and education requirements set out in these Standards.
7. be a financial member of the Mediator Standards Board (MSB). The MSB may adopt eligibility criteria for different classes of membership and may, at their discretion, approve or refuse an application for membership

An RMAB can be a professional body, a mediation agency or Centre, a Court or Tribunal, or some other entity.